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Family and child helplines

family and child helplines

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We all need a little support sometimes but not everyone finds it easy to ask for help, or to talk about how they are feeling. Helplines offer a non-judgemental, third party service that is available to anyone, anytime.

The majority of the telephone numbers associated with Helplines are freephone, which can be especially useful for young people, or those on low incomes. Most Helplines are run by charities – they have no hidden agenda, and exist purely to provide support to those in need. Even if all you require is a sympathetic ear, calling a Helpline can assist you in relieving the burden of whatever is troubling you. They are confidential and callers can share their thoughts and fears with confidence.

Here is a list of some of the UK’s best established Helplines for Families and Children:

For Family Issues:

ParentLine Plus

• Confidential 24 hour helpline for families
• Also runs workshops and courses, and provides information via leaflets and their website
• Tel: 0808 800 2222
• Website: www.parentlineplus.org.uk

National Domestic Violence Helpline

• Helpline run in conjunction with Refuge and Women’s Aid, and offers support and advice to women and children suffering from domestic violence
• Tel England/Scotland: 0808 2000 247
• Tel Wales: 0808 801 0800
• Tel: Northern Ireland: 028 9033 1818
• Website: www.nationaldomesticviolencehelpline.org.uk


• Counselling and relationship support for couples, families and individuals
• Tel: 0845 456 1310
• Website: www.relate.org.uk

Working Families

• Advice and support for parents and carers regarding their rights at work, especially in relation to maternity/paternity benefits and leave, and flexible working issues
• Tel: 0800 013 0313
• Website: www.workingfamilies.org.uk

For Children and Child Related Issues:


family and child helplines• Free helpline for children in the UK
• Tel: 0800 1111
• Website: www.childline.org.uk

NSPCC Child Protection Helpline

• A free 24/7 helpline for anyone who is concerned about the safety of a child
• Offers counselling, advice and information
• Tel: 0808 800 5000
• Tel for the deaf or hard of hearing: 0800 056 0566
• Website: www.nspcc.org.uk


• Helpline for young people aged 11-19 and run by young people
• Tel: 020 8896 3675
• Website: www.youth2youth.co.uk




About Cally Worden

About Cally Worden

Seasoned freelance writer Cally Worden lives with her family and dog in a quiet corner of rural France. A love of the outdoors, and a fascination with her children's ability to view life with fresh eyes provide the inspiration for much of her work. Cally writes regularly for various websites and UK print publications on subjects as diverse as parenting, travel, lifestyle, and business, and anything that makes her smile.

Website: Cally Worden

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